Index -> Versadial Telephone Recording Solutions

Versadial Telephone Recording Solutions
 



Easily record, share & improve

How VS Logger call recording software
can help your business

  1. Resolve customer disputes & protect yourself from lawsuits.
  2. Reduce costly data entry errors.
  3. Detect & deter security breaches or inappropriate calls.
  4. Coach & motivate employees using example recordings.
  5. Learn which sales offers & techniques work best.



Easy to use

 
Install and use on any PC
Learn how to use VS Logger in a few minutes
Automatically record any phone, radio or VoIP
Save thousands over other call recorders


Record and monitor live calls

Record automatically or start recordings yourself
• Recordings capture caller ID, call length & more
• Replay the last few seconds of a live call
• Add text notes to any call recording


Easily find & share recordings

See all recent recordings in a single click
• Search all calls from a particular person
Search by a phone number called
Sort by inbound or outbound call type
Sort by the length of the call
Play, FF, Rewind and bookmark recordings
• Email recordings as WAV files in a click


Improve with quality control tests

Use our preset tests or make your own
Run up to 10 tests on any one call
Tests can grade quality, service and more
Grade in a few clicks while listening to a call
Pull performance reports for employees
• See company wide performance on key metrics


Reports keep you in the know

Use one of  9 preset reports or make your own
• Reports can be printed or saved as PDF files
Customize your report by date range
Select what agents or phone lines are included
Display data as numbers or graphs
Compare data by day or the week or hour of the day
• See call length, dead time, performance and more.

Give us a call today for a free no obligation quote and see
how VSLogger by Versadial can  save you time and money!