Our Specialties
Very Quick Response Time To your Support needs through..
Phone support
Help from a real person is always available. Call our helpdesk on (905-560-6400) and you'll be in touch with your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that is flashing a blue screen, you are just a call away from support.
Remote Control Support
Save time and trouble by using our secure "remote control" software to invite CCS to your office. Within seconds a CCS technician has the ability to take control of your desktop and either through an online chat or a phone call you can walk a technician through your problem or question while you watch them work. Over 80% of support issues are resolved with a "remote session".
On-site support
Should you need onsite assistance, we will dispatch a technician to your location.
Service Availability Monitoring
At CCS we'll monitor the key services on your network to ensure their availability to your business. If something isn't working properly, we'll most likely know before you will. For more information on our monitoring service follow this link...http://www.CentiaIT.com
IT Outsourcing..
CCS we believe IT Outsourcing is now a reality for all sizes of businesses! Better technology, the Internet, lower bandwidth costs and companies who specialize in this field all make outsourcing a serious discussion topic inside every organization. CCS offers IT Outsourcing that is affordable, and flexible enough to fit into any business environment or culture.
Top 10 reasons to outsource
- More profitable use of valuable in-house IT talent
- Reduced IT overhead
- Reduced capital expense
- Improved IT performance and reliability
- A technology edge over competitors
- Access to different skills and technology as needed
- Accelerated development and time-to-market cycles
- Reduced risk of unscheduled downtime
- Smoother, less costly technology migration
- Business contingency and continuity capabilities
| 